Discovery Meeting - Platform

Service Description

In this meeting, our CAYA Creative Studio team will sit down with you to ascertain how we can best serve your needs for your platform development. We'd love to get to know you a bit better, learn what you need out of your digital media platform, and figure out the most economical way for us to help you meet those needs.

Cancelation Policy

Should a client wish to cancel their session more than 5 business/working days prior to the booking time, they can do so at no cost. Any payments made to secure their booking will be refunded to them, minus any costs of said refund to CAYA, or any costs already incurred by CAYA at the request of the client. Should a client wish to cancel their session more than 24 hours but less than 5 business/working days prior to the booking time, they can do so, however they will be liable for a cancellation fee equal to 50% of the cost of the booking. This cancellation fee will be due by the initial start time of the cancelled booking. Should a client wish to cancel their session within 24 hours of the booking time, they can do so, however they will be liable for a cancellation fee equal to 100% of the cost of the booking. This cancellation fee will be due by the initial start time of the cancelled booking. If the client fails to pay their cancellation fee on the due date (initial start time of the cancelled booking), CAYA shall issue an invoice to the client and the client shall pay on demand interest on overdue sums at the rate of the publicly quoted basic prime rate of interest at which First National Bank will lend funds on overdraft plus 5% (five percent) compounded, per annum or part thereof. CAYA reserves the right to 'name and shame' clients who fail to pay cancellation fees, following reasonable effort on CAYA's behalf to secure payment. This includes, but is not limited to; publishing the public details of the client and the failure to pay to our Instagram, Facebook, or other social media platforms, issuing a No-Pay notice to our colleagues in the studio industry, issuing a No-Pay notice to other creative professionals who have worked with the client in the past or may work with the client in the future, and list the client as a Bad Payer with the Credit Bureau as a last resort.

Contact Details

• 35 Loop Street, Cape Town City Centre, Cape Town, South Africa

  +27 74 444 2000

  cayacreativestudio@gmail.com